STORE POLICY

CUSTOMER CARE

At Li’Vere Candles & Co., customer care is taken seriously. Each candle is handcrafted with intention, care, and attention to detail. If you have any questions regarding your order, shipping, or products, I’m always happy to help.

You may contact me through the Contact page on this website or by email. Please allow 24–48 business hours for a response, excluding weekends and holidays.

Because this is a small, handcrafted business, responses are handled personally to ensure each inquiry receives thoughtful attention.

PRIVACY & SAFETY

Your privacy is important. Li’Vere Candles & Co. does not sell, share, or distribute personal information. All customer information is used solely to process orders, provide customer service, and communicate order updates.

All candles are handcrafted and intended for responsible use. Please follow all candle safety instructions provided with your purchase, including:

Never leaving a burning candle unattended
Keeping candles away from children, pets, and flammable items
Burning candles on a heat-safe, stable surface
Discontinuing use when wax reaches the recommended level

Li’Vere Candles & Co. is not responsible for damage or injury resulting from improper use of products.

WHOLESALE INQUIRIES

At this time, wholesale opportunities are limited and considered on a case-by-case basis.

If you are a retailer or business interested in carrying Li’Vere Candles & Co. products, please reach out through the Contact page with your business details, location, and inquiry. If wholesale is a good fit, you will be contacted with further information.

PAYMENT METHODS

Li’Vere Candles & Co. accepts the following payment methods:

Credit & Debit Cards
Visa, Master, Discover
Paypal

All payments are securely processed through trusted third-party payment providers. Li’Vere Candles & Co. does not store or have access to full payment information.

By placing an order with Li’Vere Candles & Co., customers agree to all store policies listed above.